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Delivery & Returns


Please allow us up to 3-5 working days for delivery. Express Shipping is currently not offered within the EU.

All EU delivery is by courier and a signature is usually required.

Free European Delivery with orders over €75, excluding Liechtenstein, Norway & Switzerland.

Please be aware all prices listed on our website are inclusive of UK and EU VAT. If shipping to an address outside the UK and EU, VAT adjustments will be made at checkout.


We hope that you are in love with the Kiwii Atomizer. But if not, we'll refund or replace free of charge within 15 days.

The Kiwii's Promise applies to all products bought from our website for personal use (not resale).

For details on how to retunr your item/s please see our RTURNS Section here.

Please note:


  • Refunds include the retail price of the returned product shown on the verified dispatch note

  • Refunds can only be credited to the original method of payment

  • Returns within Austria and Sweeden are free. If you’re returning something from elsewhere, you’ll need to pay postage

  • We will only accept returns of the products complete with the accompanying gift with purchase 

  • Bulk, automated or third-party claims cannot be accepted

  • We recommend to get proof of postage and keep safe



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